Vendorflow Dispatch Phone
The dispatch phone that ties in with your ELD & Telematics to promote fleet safety, compliance, and productivity.
Benefits
Shared Inbox
A shared inbox enables a dispatch team to share a phone line in an organized and efficient manner where all stakeholders can be "on the same page." Drivers can text a single dispatch line, and operations can enjoy visibility and continuity for active conversations and easy handoff during shift changes.
ELD Integration
We integrate with Samsara, Motive, Geotab, & Platform Science. Our GPS, Duty Status, and HOS integrations promote dispatch productivity. Safety can enable policies to restrict text message from reaching drivers who are rolling.
Use Cases
Dispatch teams use Vendorflow to communicate with their drivers via a shared inbox.
- Push images and conversations into TMS or to customer systems
- Seamlessly transition active conversations from dayshift to night dispatch
- Use @mentions and internal comments to draw attention to billing and safety issues
- Integrate ELD/Telematics to have visibility into driver duty status, HOS, GPS at their fingertips
Safety teams rely heavily on texting to ensure drivers receive & read the message vs. email.
- Broadcast alerts to driver base
- Organize contacts into groups
- Handling claims incidents
- Training reminders
Driver Recruiting recognizes that drivers are most reachable and engaged over texting vs. email or recruiting apps.
- Broadcast job openings to contact lists.
- Use templates to answer FAQs from candidates
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